Frequently Asked Questions
Deliverables
Q.

Whats the difference between a design task and a project?

A.

A project generally contains an end deliverable such as a website design, a mobile app design, a logo or brand guide. A design task are small sections, illustrations or animations within a larger project. The term "Large-Project" means that that the project is robust enough to include multiple stakeholders, multiple pages and can include multiple smaller projects like landing pages, logo and product design.

Q.

What is included in your services' base price?

A.

All services are different and deliverables are different depending on your businesses needs. We provide previews of similar work during the consultation phase. It is important to list exactly what you are looking for during the design discovery meeting so that we can best price and tailor the service to your needs.

What's included for Brand projects?
During the discovery meeting we discuss the needs of your business and cover specifics that can range.Generally, 5 logo concepts (or logo-rework concepts if the current logo is desired) will be given first, pick 2 favorites, then a final one is chosen.Brand guides can include an assemblage of mock ups, print material (business cards, brochures), typography, colors and more.

What is included of UI Design projects?Similarly, during the discovery meeting we discuss the needs of your business and cover specifics that can range.We work in images, illustrations or your own content into "flats" that include 2D versions of your site and the different pages, we upload these into Invision for communication and notes.

Q.

How are your prices so low? Are these Monthly Prices?

A.

Good for you, these prices are extremely competitive because we have made it so that you don't pay for intense limited liability insurances, or overhead for 30+ designers, or an office space. Since we are remote and relay on the greatest contractor-designer-pool in the industry, you have prices that won't break your budget, with a ton of work and deliverables that you can rely on.

*Note that all prices are "base" or "starting" prices and vary depending on the needs. These prices can increase if the business needs change during the discovery meeting.
Q.

What if we do need monthly services?

A.

We can still partner with you and would be excited for this opportunity. Gauge your price point by taking your desired service and set it every month.

We continue to support new business teams in the preparation and coordination of bids and proposals

Q.

Can I set a Monthly contract and cancel at any time to move to this monthly retainer?

A.

Absolutely, Cancel at any time.Note that every month to start the service a deposit is required. If a contract is canceled you may or may not get this deposit back depending on how far along the project is.

Q.

Your team is entirely remote and rely on contractors - How can I rely on quality?

A.

Good question. For one, most agencies outsource or have contract employees but they hide it and charge you double. We are a group that is entirely transparent so you know exactly what your going to get. We also are committed to the best for your company - we won't give you something that you aren't really excited about. We also have some bragging rights with many awards won throughout the years.

Q.

What are Pixel's traction and client retention for quality?

A.

Under the name Studio Minted we won 18 design awards for digital quality across multiple award groups, globally - such as AWWWARDS, CSS Awards and more.

90% of our clients come back for more and the majority of our client pool comes from referrals.

Webflow
Q.

What is a Webflow project?

A.

A WF project is a website that you build in Webflow to be hosted live online. It consists of pages or views for both Web or Mobile projects. You can publish projects to a Webflow.io staging subdomain for free, export the code on a paid plan, or add hosting on any plan to connect your custom domain and unlock hosting features.

Q.

Why does Pixel only develop in Webflow?

A.

Webflow is the future - and they don't pay us to say this. Webflow is one of the only teams that have created a Design and Development process that is streamlined and simultaneous. This means we develop beautiful and animated experiences in real time so that as us as designers can actually see what is being developed.

Q.

Why does Pixel only develop in Webflow?

A.

Webflow is the future - and they don't pay us to say this. Webflow is one of the only teams that have created a Design and Development process that is streamlined and simultaneous. This means we develop beautiful and animated experiences in real time so that as us as designers can actually see what is being developed.

Q.

I have a Wix or Wordpress site can I migrate this to Webflow?

A.

Yes and No. Usually if there is a lot of content or many blog posts, or products (ecommerce) and this step can be pricey. All migration and content will be discussed this during our first meeting.

Q.

Do you host my Webflow Site?

A.

At this time no, we create you a Webflow account and migrate your project - so that if the site goes down (which it shouldn't) you can sue Webflow not us.

Q.

What kind of support does Webflow provide?

A.

We offer fast email support to paid accounts and prioritized help for team accounts. Community support (forum.webflow.com) is available to free accounts.

You can test out Webflow on their free plan where you can experiment with 2 projects. Your unhosted projects will have a two-page limit, but you can purchase a hosting on a per-project basis to unlock up to 100 static pages and additional CMS pages.

Q.

Does Webflow have ecommerce functionality?

A.

Yes! and a Pixel Representative can integrate an ecommerce solution using custom code integrations and their CMS.

Q.

What is Webflow's traffic and SEO capabilities?

A.

Hosting scales automatically to handle millions of concurrent visits. All hosting add-ons serve sites through our Amazon's Cloudfront CDN and accelerated using Fastly, loading sites in milliseconds.

All content on Webflow sites is rendered on our servers and served through SSL, so your pages will be searchable and prioritized by Google. You can also edit meta and OpenGraph tags to optimize each page.

Design Licensing
Q.

Are the designs we receive ours to do what we wish?

A.

Yes! Everything we produce will be yours if you pay your bi-monthly or monthly invoices (these are decided during the beginning of the project). The only time we will suspend work or revoke your license (add watermarks) will be when payment is either late or void.

Q.

What about using templates and stock photos?

A.

Generally, most of our work is custom, however, every time we use a template, stock photo or a graphic that is made by a third party we make sure to purchase it for your project legally and register this asset in your name so that your assets within your project is compliant.

This includes fonts - which we can purchase and will be billed for at the end or beginning of the month.

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